good to know before you start
We do not tolerate any violations against our AUP as we want to ensure high qualitative services to all parties. Therefore we conduct regular manual checks with our sellers.
This has a very simple but crucial reason behind. High quality, real sellers and tangible services/products is what makes Kolibri successful. Out of risk reduction and quality control reasons we do the onboarding manually. This takes more effort than doing the onboarding process via an online tool. We are not going for the path of least resistance but the one of the highest service level.
We will support your high quality strategy. However this only works if you already offer high qualitative services and products. To keep up your good standing we will do regular checks about your reputation in person like doing some surveys with customers and online like checking buyer reviews.
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Still questions? Please feel free to reach out to us.